Frequently Asked Questions
Got Questions About Our Services? Here are Some FAQs to Guide You
With our wide range of services, Supply Oilfield Services, Inc. acknowledges that you might have some questions about what we offer. Through this FAQ section, we aim to provide clarity on some of the most common queries about our solutions to guide you on your journey with us.
What type of services do you provide?
We provide manpower, catering, and support services. We offer a wide range of comprehensive solutions tailored to meet our client’s needs.
What types of manpower services do you provide?
We offer a wide range of manpower services, including recruitment, placement, management of skilled personnel, training arrangements, documentation, immigration assistance, and travel coordination for local/domestic, landbased, and seabased positions.
How can I request temporary or permanent staffing solutions from your company?
You can reach out to our team via phone or email or use our online inquiry form to discuss your staffing needs. We’ll work closely with you to understand your requirements and provide suitable staffing solutions.
Do you offer specialized recruitment services for specific industries or job roles?
Yes, we have experience in various industries and can tailor our recruitment services to match your specific industry and job role requirements.
How do you ensure the quality and reliability of your staff and services?
We have rigorous recruitment and selection processes as well as a database of candidates, from entry-level to managerial positions. We continuously monitor and evaluate our services to maintain high quality and reliability.
What industries do you serve for landbased and seabased manpower solutions?
We serve various industries, including shipping, maritime, offshore oil and gas, energy, construction, hospitality, and healthcare.
What is your process for selecting and vetting candidates?
Our selection process includes rigorous background checks, skill assessments, certification verification, and thorough interviews to ensure candidates meet your requirements.
How can I book catering services for my event or function?
You can contact our catering department to discuss your event details, including date, location, guest count, menu preferences, and any special requests. We’ll provide a quote and help plan your catering.
Can you accommodate dietary restrictions and special menu requests for catering events?
Absolutely. We work closely with our clients to create customized menus that accommodate dietary preferences, allergies, cultural considerations, and nutritional needs.
Can you accommodate the dietary needs of offshore personnel in isolated locations?
Yes. We understand the unique challenges of offshore catering and can customize menus to accommodate dietary restrictions and preferences for those working in remote areas.
What is the scope of your food supply provisioning services?
Our food supply provisioning services cover sourcing, storage, and delivery of food and provisions. This includes sourcing quality ingredients, ensuring proper storage, and coordinating timely deliveries.
Do you offer emergency provisioning services for offshore locations?
Yes. We have contingency plans and maintain emergency food supplies to cover unexpected delays or emergencies in offshore locations, ensuring a continuous food supply.
What is the difference between onshore and offshore catering services?
Onshore catering refers to catering services for locations on the mainland, while offshore catering involves providing catering services for remote maritime environments, such as ships/vessels, oil rigs, and research stations.
How do you ensure the quality and safety of offshore catering services?
We follow strict food safety protocols, provide specialized training to staff working in offshore environments, and maintain the highest standards of quality and safety in food preparation and delivery.
What types of support services do you offer for facility management?
We offer comprehensive support services, including recruitment, property management, payroll handling, custodial services, ground maintenance, security, logistics, transportation, energy management, environmental health and safety (EHS) compliance, cafeteria and food services, financial and budget management, and administrative assistance. Our goal is to provide end-to-end support solutions for your organization.
What types of support services do you offer?
We provide a range of support services, including logistics, brokerage, transportation, and administration. These services are designed to streamline your operations and improve efficiency.
How can I benefit from your logistics services?
Our logistics services can help you optimize supply chain management, reduce costs, and improve inventory control. We handle the planning, execution, and monitoring of your logistics operations.
What does your customs brokerage service entail, and how can it benefit my business?
Our customs brokerage service simplifies and expedites the customs clearance process, reduces costs, ensures compliance, and provides peace of mind for businesses engaged in international trade. We help clients navigate complex customs regulations and requirements efficiently and effectively.
Can you provide details on your transportation services?
Our transportation services cover various services from chauffeur, car rental, point-to-point transfer, and shuttle services. We offer efficient and reliable transportation solutions to meet your specific needs.
Do you provide support services for businesses of all sizes?
Yes. We serve businesses of all sizes, from small startups to large enterprises. Our services are customizable to fit the unique needs and budgets of each client.
What is your pricing structure for your services?
Pricing varies depending on the specific services, duration, and scope of your project or needs. We can provide detailed pricing information during our initial consultation.
How can I get in touch with your company for inquiries or to request services?
You can contact us through our website, email, or phone number. Our team is ready to assist you and answer any questions you may have.
What regions or areas do you serve? Do you only offer services in the Philippines?
We serve clients all throughout Luzon, Visayas, and Mindanao in the Philippines. We also provide services such as manpower and procurement overseas. Our land and sea licenses allow us to deploy personnel for any project, both onshore and offshore.
What types of job opportunities are available for land-based positions?
We offer a variety of land-based job opportunities, including roles in administration, construction, healthcare, hospitality, and engineering. Check our job listings for current openings.
How can I apply for sea-based positions, and what qualifications are required?
You can apply for sea-based positions by submitting your resume through our online portal or contacting our recruitment team. Qualifications vary by position but often include relevant certifications and experience.
What kind of training and support do you provide to job seekers?
We offer job placement assistance, resume building, interview preparation, and information on necessary certifications and training for specific roles.
Do you assist with visa and documentation processes for international assignments?
Yes. We provide guidance and support with visa applications, travel arrangements, training assistance, and documentation required for international assignments, including seafarer documents.
How can I stay updated on job openings and opportunities with your company?
You can regularly check our website and social media for job postings. You can also follow our social media channels or subscribe to our newsletter to receive updates on available positions.
What benefits and perks do you offer to employees placed in land-based and sea-based roles?
Employee benefits and perks vary by position and employer. We work to secure competitive compensation packages and ensure that both land-based and sea-based positions receive the necessary accommodations and provisions.
How can I contact your recruitment team for inquiries or assistance?
You can reach out to our recruitment team through our website, email, or phone number. We’re here to assist you with your job search and career inquiries.
